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WEBSITE TERMS OF SERVICE

Burger Industrial Psychology Consulting (Pty) Ltd

1. DEFINITIONS

  1. "Agreement" means these Website Terms of Service, including all amendments, supplements, and schedules thereto.
  2. "Calendly" means the third-party online scheduling platform integrated into the Website for booking consultations, operated by Calendly LLC and subject to its own terms of service.
  3. "Company" means Burger Industrial Psychology Consulting (Pty) Ltd, a private company registered in South Africa with registration number [insert registration number], trading as SuperCoachly, and the owner and operator of the Website.
  4. "Content" means all text, graphics, images, logos, videos, audio, software, downloadable materials (including Lead Magnets), blog posts, testimonials, service descriptions, pricing information, and any other material displayed or made available on the Website.
  5. "ECTA" means the Electronic Communications and Transactions Act 25 of 2002 of South Africa, as amended.
  6. "Lead Magnet" means free downloadable materials, such as PDF guides, made available on the Website for promotional or informational purposes.
  7. "Newsletter" means periodic electronic communications distributed by the Company to subscribers, containing updates, promotional content, or other information related to the Company’s services.
  8. "Personal Data" means any information relating to an identifiable natural or juristic person, as defined in the Protection of Personal Information Act 4 of 2013 (POPIA).
  9. "Privacy Policy" means the Company’s separate policy governing the collection, use, storage, and disclosure of Personal Data, available on the Website.
  10. "Services" means the professional coaching services offered by the Company, which are governed by separate agreements and not by this Agreement.
  11. "Third-Party Services" means any external platforms, websites, or services linked to or integrated with the Website, including but not limited to Calendly.
  12. "User" means any person who accesses or uses the Website, including visitors, subscribers, or individuals submitting inquiries via contact forms or booking consultations.
  13. "Website" means the SuperCoachly website accessible at www.supercoachly.com, including all subdomains, features, and functionalities, owned and operated by the Company.

2. COMPANY INFORMATION

  1. The Website is owned and operated by Burger Industrial Psychology Consulting (Pty) Ltd, a private company duly registered in South Africa with registration number [insert registration number], trading as SuperCoachly.
  2. The Company's physical address for legal notices and service of process is: 26 Brommaert Avenue, Constantia, Cape Town, 7806, South Africa.
  3. The Company may be contacted via email at info@supercoachly.com for all queries related to these Terms of Service.
  4. The Company's VAT registration number, where applicable, is [insert VAT number].
  5. The Website provides informational content about professional coaching services and industrial psychology, including but not limited to articles, downloadable Lead Magnets, and consultation booking facilities through Third-Party Services such as Calendly, as further described in this Agreement.

3. ACCEPTANCE OF TERMS OF USE

  1. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree to all the terms herein, you must immediately cease all use of the Website.
  2. Continued use of the Website following any modifications to this Agreement constitutes your acceptance of such changes. The Company reserves the right to amend these terms at any time without prior notice, and it is your responsibility to review them periodically.
  3. You represent and warrant that you have the legal capacity to enter into this Agreement under South African law. If you are under 18 years of age, you confirm that you have obtained parental or guardian consent to use the Website.
  4. This Agreement governs only your use of the Website and its features, and constitutes the entire agreement between you and the Company regarding such use, superseding any prior agreements or understandings. Separate terms and conditions apply to the actual provision of the Company's Services, which are not covered herein.

4. SCOPE OF WEBSITE SERVICES

  1. The Website provides informational Content about professional coaching and industrial psychology, including articles, blog posts, testimonials, service descriptions, and pricing information, for general educational purposes only. Such Content does not constitute professional advice or an offer to provide Services.
  2. The Website enables Users to: (a) submit inquiries via contact forms; (b) download Lead Magnets for personal, non-commercial use; (c) subscribe to the Newsletter; and (d) book consultations through the Calendly integration. These features are subject to availability and the Company's discretion.
  3. The display of service information and pricing on the Website is for informational purposes only and does not constitute an offer to provide Services. Any engagement for professional coaching Services shall be governed by separate agreements.
  4. The Company reserves the right to modify, suspend, or discontinue any Website feature without notice. Access to certain features may require compatible hardware or software, and the Company does not guarantee uninterrupted or error-free operation.
  5. This Agreement applies solely to the use of the Website and its features, and does not govern the provision of the Company's professional coaching Services.

5. ACCESS AND USE OF THE WEBSITE

  1. The Company grants you a limited, non-exclusive, revocable license to access and use the Website for personal, non-commercial purposes in compliance with this Agreement and applicable South African laws.
  2. You are responsible for ensuring that your access to the Website, including any required hardware, software, or network connections, meets the technical specifications necessary for proper functionality.
  3. You may not: (a) use the Website in any unlawful manner or for any fraudulent purpose; (b) attempt to gain unauthorized access to any portion of the Website or its related systems; (c) interfere with or disrupt the Website's operation or security; or (d) use any automated means to access or extract Content without the Company's prior written consent.
  4. The Company reserves the right to restrict, suspend, or terminate your access to the Website without notice if you breach this Agreement or engage in any unauthorized use of the Website.
  5. You acknowledge that the Website and its Content may be modified, updated, or discontinued at any time without prior notice, and that the Company does not guarantee continuous, uninterrupted, or secure access to the Website.
  6. All rights not expressly granted in this Agreement are reserved by the Company.

6. INTELLECTUAL PROPERTY RIGHTS

  1. All Content on the Website, including but not limited to text, graphics, logos, images, videos, audio, software, Lead Magnets, and compilations thereof, is the exclusive property of the Company or its licensors and is protected by South African and international copyright and trademark laws.
  2. The Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Content solely for personal, non-commercial purposes in accordance with this Agreement. No other use is permitted without the Company's prior written consent.
  3. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any Content without express written permission from the Company. This prohibition includes but is not limited to any unauthorized use of Lead Magnets or other downloadable materials.
  4. The "SuperCoachly" name, logo, and all related trademarks, service marks, and branding displayed on the Website are registered and/or unregistered trademarks of the Company. You may not use these marks without the Company's prior written permission.
  5. Any unauthorized use of the Content or trademarks may violate copyright, trademark, and other applicable laws and will result in automatic termination of the license granted herein. The Company reserves all rights not expressly granted in this Agreement.
  6. If you believe any Content on the Website infringes your intellectual property rights, you may submit a takedown notice in accordance with section 77 of ECTA to the contact details provided in clause 2.

7. USER CONDUCT AND PROHIBITED ACTIVITIES

  1. You agree to use the Website lawfully and refrain from any activity that may compromise its security, functionality, or accessibility, or infringe the rights of the Company or other Users.
  2. Prohibited activities include, but are not limited to: (a) violating any applicable laws, regulations, or third-party rights, including the Cybercrimes Act 19 of 2020; (b) transmitting viruses, malware, or any other harmful code; (c) engaging in hacking, scraping, data mining, or unauthorized access to the Website's systems; (d) impersonating any person or entity or misrepresenting affiliations; (e) distributing spam, chain letters, or unsolicited communications; (f) uploading or transmitting Content that is defamatory, obscene, or infringes intellectual property rights; (g) interfering with the Website's operation or other Users' enjoyment; or (h) engaging in any fraudulent or deceptive practices.
  3. The Company reserves the right to investigate, suspend, or terminate your access to the Website without notice for any violation of this clause, and may report unlawful conduct to relevant authorities.
  4. You agree to indemnify the Company against any claims arising from your prohibited use of the Website, as detailed in clause 18.
  5. You may not use the Website to solicit or advertise third-party products or services without the Company's prior written consent.

8. CONTENT DISCLAIMERS

  1. All Content provided on the Website, including articles, blog posts, testimonials, Lead Magnets, and other informational materials, is for general educational and informational purposes only. Such Content does not constitute professional psychological, therapeutic, or coaching advice, diagnosis, or treatment.
  2. The Company makes no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, reliability, suitability, or availability of the Content. You acknowledge that any reliance on such Content is at your own risk.
  3. The Content is not intended as a substitute for personalized advice from a qualified professional. You should consult a registered industrial psychologist (HPCSA-registered) or other appropriate professional before making decisions based on the Website's Content.
  4. The Company disclaims all liability for any errors or omissions in the Content, or for any actions taken in reliance thereon. The views expressed in testimonials or third-party contributions do not necessarily reflect the Company's views and do not guarantee similar results.
  5. The Website does not provide psychological diagnosis or treatment. Any coaching Services offered by the Company are subject to separate agreements as outlined in clause 25.
  6. The Company reserves the right to modify or remove any Content at any time without notice, and does not undertake to update outdated information.

9. CONTACT FORMS FOR INQUIRIES

  1. Users submitting inquiries through the Website's contact forms warrant that all information provided is accurate, complete, and not misleading. The Company reserves the right to verify the authenticity of any submitted information.
  2. The Company reserves the right, but assumes no obligation, to respond to inquiries at its sole discretion. Submission of an inquiry does not guarantee a response.
  3. Contact forms are not intended for urgent communications or the transmission of sensitive Personal Data. Users requiring immediate assistance or wishing to discuss confidential matters should contact the Company through secure channels as indicated on the Website.
  4. By submitting an inquiry, Users consent to the processing of their Personal Data in accordance with the Privacy Policy and applicable data protection laws, including POPIA. The Company may retain and use inquiry submissions for administrative, record-keeping, and service improvement purposes.
  5. The Company shall not be liable for any technical failures that result in undelivered inquiries or delays in response times.

10. LEAD MAGNET DOWNLOADS

  1. The Company may offer Lead Magnets for download on the Website, which are provided strictly for personal, non-commercial use. You may not reproduce, distribute, modify, sell, create derivative works from, or commercially exploit any Lead Magnet without the Company's prior written consent.
  2. All intellectual property rights in Lead Magnets remain the exclusive property of the Company. The limited license granted under clause 6.2 applies to downloaded Lead Magnets. Downloading a Lead Magnet does not transfer any rights, title, or interest in the Content to you.
  3. Lead Magnets are provided "as is" without warranties of any kind, and the Company disclaims all liability for any reliance on or use of the information contained therein. The disclaimers in clause 8 apply fully to Lead Magnet content.
  4. You acknowledge that Lead Magnets are intended for general informational purposes only and do not constitute professional advice. The Company recommends consulting a qualified professional before applying any information obtained from Lead Magnets.
  5. You agree not to circumvent any access restrictions or digital rights management measures applied to Lead Magnets. The Company may require you to provide certain Personal Data to access Lead Magnets, which will be processed in accordance with the Privacy Policy.
  6. The Company reserves the right to modify, update, remove, or restrict access to any Lead Magnet at any time without notice.

11. NEWSLETTER SIGNUP

  1. By subscribing to the Newsletter, you consent to receive periodic electronic communications from the Company, which may include marketing materials, service updates, promotional offers, and other informational content related to the Company's activities.
  2. Newsletter subscriptions are voluntary and may be terminated at any time by following the unsubscribe instructions provided in each email. The Company will process unsubscribe requests promptly as required by applicable law.
  3. The Company reserves the right to modify the frequency, content, or format of the Newsletter at its discretion without prior notice. The Company does not warrant that Newsletter content will be error-free or meet your specific requirements.
  4. By subscribing, you confirm that all information provided during signup is accurate and that you are the authorized user of the submitted email address. You agree to notify the Company immediately of any unauthorized use of your email address.
  5. Personal Data collected through Newsletter signups will be processed in accordance with the Privacy Policy and applicable data protection laws, including POPIA. The Company will not share your subscription details with third parties for their marketing purposes without your explicit consent.
  6. The Company reserves the right to refuse or terminate Newsletter subscriptions at its sole discretion, particularly in cases of suspected abuse, fraudulent activity, or violation of this Agreement.
  7. The Company may use third-party service providers to facilitate Newsletter distribution, but remains responsible for the protection of your Personal Data as outlined in the Privacy Policy.

12. CALENDLY INTEGRATION FOR BOOKINGS

  1. The Website integrates with Calendly, a Third-Party Service, to facilitate the scheduling of consultations. By using this feature, you agree to provide accurate and complete information required for booking, including your name, contact details, and any other requested particulars.
  2. All bookings made through Calendly are subject to availability and the Company's final confirmation. The Company reserves the right to reschedule or cancel any appointment at its discretion, with reasonable notice provided where practicable. Appointment availability displayed through Calendly is subject to change without notice.
  3. You acknowledge that your use of Calendly is governed by Calendly's own terms of service and privacy policy, which are separate from this Agreement. The Company is not responsible for any technical issues, service interruptions, or data processing practices of Calendly.
  4. By booking a consultation, you consent to the processing of your Personal Data by both the Company and Calendly in accordance with their respective privacy policies and applicable data protection laws, including POPIA. The Company will use this data solely for the purpose of facilitating and managing your appointment.
  5. The Calendly integration is provided for convenience only and does not constitute an offer to provide Services. Any professional coaching Services rendered shall be governed by separate agreements as outlined in clause 25. The Company reserves the right to modify or discontinue this booking method without prior notice.

13. EXTERNAL LINKS AND THIRD-PARTY SERVICES

  1. The Website may contain links to external websites or services operated by Third-Party Services not controlled by the Company. Such links are provided for convenience only and do not constitute endorsement, sponsorship, or approval of the linked content by the Company.
  2. The Company does not monitor or assume responsibility for the content, privacy practices, terms of use, or accuracy of information provided by Third-Party Services, including but not limited to Calendly. Users access external links at their own risk.
  3. You acknowledge and agree that the Company shall not be liable for any loss, damage, or harm arising from your use of or reliance on any Third-Party Services. Any transactions, communications, or interactions conducted through such services are solely between you and the third party.
  4. When accessing Third-Party Services through the Website, you are responsible for reviewing and complying with the applicable terms and policies of those third parties before engaging with their services.
  5. The Company does not guarantee the availability, accuracy, or reliability of any content, products, or services offered by Third-Party Services, and reserves the right to remove or disable links to any Third-Party Services at any time without notice.
  6. Any complaints, claims, or disputes relating to Third-Party Services must be addressed directly with the relevant service provider in accordance with their terms of service.

14. SERVICE INFORMATION AND PRICING

  1. The Website may display information about the Company's Services, including descriptions, features, and pricing. All such information is provided for general informational purposes only and does not constitute an offer to provide Services.
  2. The Company reserves the right to modify or update service descriptions, features, and pricing at any time without prior notice. Displayed pricing excludes applicable taxes and any additional fees that may be required for specific Services.
  3. While the Company endeavors to ensure the accuracy of service information and pricing, it does not guarantee that all details are current, complete, or error-free. You acknowledge that any reliance on such information is at your own risk.
  4. The Company reserves the right to correct any errors in pricing or service descriptions, and to refuse or cancel any requests arising from such errors, whether or not the request has been confirmed.
  5. The availability of Services may be subject to additional terms, conditions, and eligibility requirements that will be set forth in separate service agreements as outlined in clause 25. Any discrepancies between service information on the Website and the terms of a separate service agreement shall be resolved in favor of the latter.

15. AVAILABILITY, SUSPENSION AND MODIFICATIONS

  1. The Company reserves the right, at its sole discretion, to modify, suspend, or discontinue any aspect of the Website, including its features, Content, or availability, at any time without prior notice or liability to Users.
  2. The Company does not guarantee uninterrupted, secure, or error-free operation of the Website. You acknowledge that temporary interruptions may occur due to maintenance, technical limitations, or factors beyond the Company's reasonable control.
  3. The Company may impose limits on certain features or restrict access to parts or all of the Website without notice, particularly in cases of suspected breach of this Agreement or for operational or security reasons.
  4. The Company shall not be liable for any loss or damage arising from the unavailability of the Website, modifications to its features, or discontinuation of any service, whether temporary or permanent.
  5. This Agreement may be amended by the Company at any time, with such amendments effective immediately upon posting on the Website. Your continued use of the Website constitutes acceptance of the modified terms, as further detailed in clause 3.2.

16. TAKE-DOWN NOTICES AND ECTA COMPLIANCE

  1. In compliance with section 77 of ECTA, any person may submit a take-down notice to the Company if they believe any Content on the Website constitutes unlawful activity or infringes their rights, including intellectual property rights.
  2. To be valid, a take-down notice must be submitted in writing to the Company's designated contact address specified in clause 2 and contain: (a) the complainant's full name and contact details; (b) identification of the specific Content alleged to be unlawful or infringing and its location on the Website; (c) the legal grounds for the complaint; (d) a statement confirming the complainant's good faith belief that the Content is unlawful or infringing; (e) a declaration that the information in the notice is accurate and complete; and (f) if alleging copyright infringement, proof of ownership of the protected work.
  3. Upon receipt of a compliant take-down notice, the Company will: (a) acknowledge receipt within a reasonable time; (b) assess the merits of the complaint in good faith; (c) where appropriate, remove or disable access to the allegedly unlawful Content pending resolution; and (d) notify the affected User and provide them an opportunity to submit a counter-notice.
  4. The Company reserves the right to reinstate removed Content if: (a) the complainant fails to institute court proceedings within 10 business days of the take-down; or (b) a court determines that the Content is lawful or non-infringing.
  5. Any person who knowingly submits false or misleading take-down notices may be liable for damages under ECTA and other applicable South African laws.
  6. The Company shall not be liable for any good faith actions taken in response to take-down notices under this clause, provided such actions comply with ECTA requirements.
  7. This clause does not limit the Company's right to remove Content at its discretion for violations of this Agreement or applicable law.

17. DATA PROTECTION AND PRIVACY POLICY REFERENCE

  1. The Company processes all Personal Data collected through the Website in accordance with its Privacy Policy, which is incorporated by reference into this Agreement. The Privacy Policy outlines the types of data collected, purposes of processing, retention periods, and Users' rights under applicable data protection laws, including POPIA.
  2. By using the Website, you consent to the collection, use, and disclosure of your Personal Data as described in the Privacy Policy. This includes data submitted via contact forms, Lead Magnet downloads, Newsletter signups, and Calendly bookings.
  3. The Company implements appropriate technical and organizational measures to protect Personal Data against unauthorized access, loss, or destruction, in compliance with POPIA requirements and industry standards.
  4. You acknowledge that the Website may use cookies and similar tracking technologies as detailed in the Privacy Policy, and that certain Website features may be unavailable if you disable these technologies.
  5. Where Personal Data is transferred to Third-Party Services (such as Calendly), the Company ensures such transfers comply with applicable data protection laws. The Privacy Policy identifies key third-party recipients and the legal bases for data sharing.
  6. Users may exercise their POPIA rights, including access, correction, or deletion of Personal Data, by contacting the Company as specified in the Privacy Policy. The Company will respond to such requests within the timeframes required by law.

18. INDEMNIFICATION

  1. You agree to indemnify, defend, and hold harmless the Company, its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your breach of this Agreement; (b) your unauthorized use of the Website or its Content; (c) your violation of any applicable laws or third-party rights, including intellectual property or privacy rights; (d) any negligent or wilful misconduct by you in connection with the Website; or (e) any claims brought by third parties relating to your conduct on the Website.
  2. The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate fully with the Company in asserting any available defenses.
  3. This indemnification obligation will survive termination of this Agreement and your cessation of use of the Website.

19. LIMITATION OF LIABILITY

  1. To the fullest extent permitted by South African law, the Company shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from: (a) your access to or use of, or inability to access or use, the Website; (b) any conduct or Content of any third party on the Website, including without limitation any defamatory, offensive, or illegal conduct of other Users or Third-Party Services; (c) any Content obtained from or through the Website; or (d) unauthorized access, use, or alteration of your transmissions or Content.
  2. The Company's total liability for any claims arising under or in connection with this Agreement, whether in contract, delict (including negligence), or otherwise, shall be limited to the amount you paid, if any, to the Company for access to or use of the Website in the 12 months preceding the claim.
  3. Nothing in this Agreement shall limit or exclude liability for: (a) death or personal injury resulting from gross negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under applicable South African law, including the Consumer Protection Act 68 of 2008.
  4. The limitations and exclusions in this clause apply regardless of whether the liability arises in contract, delict (including negligence), breach of statutory duty, or otherwise, even if the Company has been advised of the possibility of such losses.
  5. You acknowledge that the Website and its Content are provided "as is" and that the Company does not guarantee the accuracy, completeness, or usefulness of any Content. Any reliance on such Content is strictly at your own risk.

20. FORCE MAJEURE

  1. The Company shall not be liable for any failure or delay in performing its obligations under this Agreement to the extent such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government actions, pandemics, epidemics, labor disputes, infrastructure failures, power outages, or internet service provider failures.
  2. In the event of a force majeure event, the affected party shall promptly notify the other party in writing, detailing the nature and expected duration of the delay. The performance of obligations shall be suspended for the duration of the force majeure event.
  3. If the force majeure event continues for more than thirty (30) consecutive days, either party may terminate this Agreement with respect to the affected obligations by providing written notice to the other party, without liability for such termination.
  4. The affected party shall use commercially reasonable efforts to mitigate the effects of the force majeure event and resume performance as soon as practicable. This clause does not relieve Users of any payment obligations for Services already rendered prior to the occurrence of a force majeure event.

21. GOVERNING LAW AND JURISDICTION

  1. This Agreement shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law principles.
  2. Any dispute arising out of or relating to this Agreement or your use of the Website shall be subject to the exclusive jurisdiction of the High Court of South Africa, Western Cape Division, Cape Town, and you irrevocably submit to the jurisdiction of such court.
  3. Notwithstanding the foregoing, the Company reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.
  4. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement.

22. NOTICES

  1. Any notice required or permitted under this Agreement shall be in writing and delivered either by: (a) prepaid registered post to the Company's physical address specified in clause 2.2; or (b) email to the address specified in clause 2.3.
  2. Notices sent by post shall be deemed received on the fifth business day after posting. Notices sent by email shall be deemed received on the first business day following transmission, unless the sender receives a delivery failure notification.
  3. The Company may provide general notices to Users regarding modifications to this Agreement or Website operations by posting such notices prominently on the Website, which shall be deemed effective immediately upon posting.
  4. Users are responsible for maintaining current and operational contact information for receipt of notices. The Company shall not be liable for any undelivered notices resulting from inaccurate or outdated contact information provided by the User.
  5. The Company may update its contact details for notices by posting revised information on the Website, which shall be effective immediately upon posting.

23. SEVERABILITY

  1. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable to any extent, such provision shall be severed from the Agreement without affecting the validity, legality, or enforceability of the remaining provisions.
  2. The severed provision shall be replaced by a valid and enforceable provision that most closely reflects the original intent of the parties, and the remainder of this Agreement shall continue in full force and effect to the fullest extent permitted by law.
  3. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision in this Agreement, unless such severance would fundamentally alter the nature of the parties' contractual relationship.
  4. No failure or delay by the Company in exercising any right under this Agreement shall operate as a waiver of such right, nor shall any single or partial exercise of any right preclude other or further exercise of that right or any other right.

24. ENTIRE AGREEMENT AND AMENDMENTS

  1. This Agreement constitutes the entire and exclusive understanding between you and the Company regarding your use of the Website, and supersedes all prior and contemporaneous agreements, representations, and understandings, whether written or oral.
  2. No amendment, modification, or waiver of any provision of this Agreement shall be effective unless in writing and signed by an authorized representative of the Company. The Company may amend this Agreement at any time by posting the revised terms on the Website, with such amendments effective upon posting as provided in clause 3.2.
  3. No course of dealing between the parties or failure by the Company to enforce any right or provision of this Agreement shall be deemed a waiver of such right or provision unless acknowledged and agreed to by the Company in writing.
  4. The parties acknowledge that they have not relied on any representation, warranty, or undertaking not expressly contained in this Agreement.

25. SEPARATE COACHING SERVICE AGREEMENTS

  1. This Agreement governs only your use of the Website and its features, and does not constitute an agreement for the provision of any Services by the Company.
  2. Any professional coaching Services offered through the Website shall be subject to separate written agreements between you and the Company, which will outline the specific terms, conditions, fees, confidentiality provisions, cancellation policies, and other obligations applicable to such Services.
  3. The display of service information on the Website, including pricing or booking facilities, or the scheduling of consultations through Calendly, does not create any contractual relationship regarding the provision of Services and is preliminary only. A binding relationship shall arise only upon execution of a separate service agreement.
  4. The Company reserves the right to decline any request for coaching Services notwithstanding any prior communications or interactions through the Website.
  5. In the event of any conflict between this Agreement and any separate service agreement, the terms of the service agreement shall prevail with respect to the provision of Services.
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